Extras
FAQs
Limits
What is the maximum amount of airtime I can sell?
What is the maximum amount of airtime I can sell?
₦100,000 for verified accounts and ₦5,000 for unverified users
What is the minimum amount of airtime I can sell?
What is the minimum amount of airtime I can sell?
We only buy airtime of ₦1,000 and above
Payments
What if I don't receive my payment?
What if I don't receive my payment?
Contact our support team if you do not receive your payout after 24 hours
Can I change my payment information?
Can I change my payment information?
Yes, you can update your banking information at any time. However, we only send payments to bank accounts that matches a user’s personal information on file
How soon will I receive my payment?
How soon will I receive my payment?
Once we confirm your airtime transfer, you should receive your payment within five minutes
How will I get paid after selling my airtime?
How will I get paid after selling my airtime?
Your proceeds will be sent to your bank account on file, after deducting our service charge
Others
What are your hours of operation?
What are your hours of operation?
We are available from 8 a.m. to 9 p.m. on weekdays and 10 a.m. to 7 p.m. on weekends
Can I buy airtime from Convert?
Can I buy airtime from Convert?
Yes, you can also buy airtime on the platform
Can I buy data?
Can I buy data?
Yes, we also sell data bundles
Can I make utility payments from my Convert account?
Can I make utility payments from my Convert account?
This feature is under development. We will notify users when it becomes available
Do you have a mobile app?
Do you have a mobile app?
We operate exclusively through our website: convert.com.ng