FAQs
Limits
₦100,000 for verified accounts and ₦5,000 for unverified users
We only buy airtime of ₦1,000 and above
Payments
Contact our support team if you do not receive your payout after 24 hours
Yes, you can update your banking information at any time. However, we only send payments to bank accounts that matches a user’s personal information on file
Once we confirm your airtime transfer, you should receive your payment within five minutes
Your proceeds will be sent to your bank account on file, after deducting our service charge
Others
We are available from 8 a.m. to 9 p.m. on weekdays and 10 a.m. to 7 p.m. on weekends
Yes, you can also buy airtime on the platform
Yes, we also sell data bundles
This feature is under development. We will notify users when it becomes available
We operate exclusively through our website: convert.com.ng